8/19/2023 0 Comments Best remote assistance programsHad a little fun with BingChat at Lunch today.Are there any other applications that are free? Asking due to many attempts of users gettin. What does the majority use? I saw on a older thread 1password was the way to go. Hi All, I am looking for best practices when it comes to keeping passwords stored. Looking for ways to store passwords for end users Security. ![]() As long as it is not shut off or sleep you can access it. Its also great for afterhours support as you can use it while the user is logged off, they do not need to accept a prompt for you to access the machine. They have a feature where you can do "one time access" codes and I believe they support off domain device connections now as well using an invitation method. Not sure if they are on Spiceworks or not, but I would 100% recommend them. Their support is super helpful and willing to help you get setup and going. Its really helpful and honestly I don't think we've found anything better. We have one of the Administrative console on an ITLab computer (useful for pulling reports/automating tasks such as Up-Time checks to make sure everyone is restarting every week :D ) and each of the techs has their own Remote control license. We use Goverlan here! It allows full control as if you were using the computer, and (if you want) the user can watch you work so it works great for teaching a user how to switch signatures on their outlook without having a 15 min conversation everytime they forget.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |